Terms of Service

Welcome to The Blessed Crescent. These Terms of Service govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

You may browse and purchase products from our website without creating an account, where this option is available.

If you create an account, you are responsible for providing accurate and complete information and for keeping your login credentials confidential. You are responsible for all activities carried out through your account.

You agree not to use another person's account or provide false, misleading, or unauthorized information.

We reserve the right to suspend or terminate an account where we reasonably believe it has been used in violation of these Terms or applicable law.

2. Pricing and Payment

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice. Any price change will not affect an order that has already been accepted and confirmed by us, except where required by law.

Applicable taxes, shipping charges, and other fees, if any, will be displayed during checkout before you complete your purchase.

We accept payment methods made available through our website, which may include online payment methods and, where offered, Cash on Delivery.

You agree to provide accurate billing and payment information. We reserve the right to refuse or cancel an order where payment cannot be successfully verified or where we reasonably suspect fraudulent activity.

3. Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, measurements, materials, and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings. Minor variations in appearance, packaging, or manufacturing may also occur.

Customers are responsible for reviewing the product description, size information, care instructions, and other relevant information before placing an order.

4. Order Acceptance and Cancellation

Placing an order on our website constitutes an offer to purchase the selected products.

After you place an order, you may receive an order confirmation acknowledging receipt of your order. This does not necessarily mean that the order has been accepted.

We reserve the right to accept, refuse, or cancel an order for legitimate reasons, including:

• Product unavailability

• Pricing or listing errors

• Payment or billing issues

• Incorrect customer information

• Suspected fraudulent or unauthorized transactions

• Shipping limitations

• Violation of these Terms

If we cancel an order for which payment has already been received, we will initiate an applicable refund to the original payment method, subject to our Refund Policy and applicable law.

5. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery timelines provided on the website are estimates and may vary due to courier delays, weather, public holidays, incorrect delivery information, remote locations, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information, including name, address, phone number, and other details required for successful delivery.

Once an order has been handed over to the delivery partner, delivery is subject to the courier's operational procedures.

Please refer to our Shipping Policy for further information regarding shipping charges, delivery timelines, tracking, and international shipping.

6. Returns, Refunds and Exchanges

Our returns, refunds, and exchange procedures are governed by our Return & Refund Policy.

Because certain products sold by The Blessed Crescent may be personal-use or hygiene-sensitive products, some products may not be eligible for return or exchange.

Unless otherwise stated or required by applicable law, products are generally non-returnable and non-refundable except where they arrive damaged, defective, or incorrect.

Customers must follow the applicable reporting timeframe and provide the information or evidence reasonably required to assess a claim.

Nothing in this section limits any rights or remedies available to consumers under applicable Indian law.

7. Prohibited Uses

You agree not to use our website or services:

• For any unlawful or fraudulent purpose

• To violate any applicable law or regulation

• To infringe the intellectual property or other rights of The Blessed Crescent or any third party

• To attempt to gain unauthorized access to our website, systems, accounts, or databases

• To interfere with or disrupt the operation or security of our website

• To transmit viruses, malicious code, or other harmful material

• To submit false, misleading, or fraudulent information

• To place fraudulent, abusive, or unauthorized orders

• To collect or misuse personal information belonging to other customers

• To reproduce, copy, modify, distribute, or commercially exploit our website content without authorization

We reserve the right to restrict or terminate access to our website where prohibited conduct is identified.

8. Intellectual Property

Unless otherwise stated, the content available on this website, including our brand name, logo, photographs, graphics, text, product descriptions, designs, and other materials, belongs to or is licensed to The Blessed Crescent and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use our intellectual property for commercial purposes without our prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, The Blessed Crescent will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

We are not responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including courier disruptions, natural events, technical failures, government actions, or other force majeure events.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable Indian law, including any applicable statutory consumer rights.

10. Third-Party Services and Links

Our website may use third-party services such as payment processors, delivery partners, analytics providers, or other service providers.

We may also provide links to third-party websites. We are not responsible for the content, availability, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, legal requirements, or website practices.

 Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and other mandatory legal rights, disputes arising out of or relating to these Terms or your use of our website shall be subject to the jurisdiction of the competent courts.

Nothing in this section prevents a consumer from exercising any right to approach a consumer forum, commission, court, or other authority having jurisdiction under applicable Indian law.

13. Contact Us

If you have questions regarding these Terms of Service, please contact us:

The Blessed Crescent
Founded by: Sunil Wadhwa
Email: theblessedcrescent19@gmail.com
Phone: 9810010761
Address: D-117 Ashok Vihar Phase -1
Website: blessedcrescent.com